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I have to say I've had excellent service from NTL so far. Okay, so I only signed up a week ago, but my initial sales enquiry was very well handled, I was offered a number of times for the engineer to visit, and when they came (on time) they left everything working, neat and tidy despite a difficult cable run from the street.
And they waved my installation fee. Very happy customer so far. Except for the bloody awful remote with its tiny buttons!
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