Dr Awsome.......
Thanks for trying to help.
Quote:
Dont you have an alternative email account that you can fall back on in times like these?
Yes I do but use the NTL one as my main address so still couldn't get my normal mail at my main address,will use one of my others thanks
re You could also try calling your local NTL franchise & speak to customer services more than often they are quite willing to usually transfer your call free of charge
I have done that before ,they transfer me no problem ,but just say we can't deal with tech things. I asked wheres my dial box please,can't answer that ,when will I get the changeover so I don't have to prefix 1263? ,again don't know .???????
Are you saying it is definately possible to get through to tech support from customer services???????
By the way the connection is finally ok this morning hope it lasts.
As Fred said a week with connections sooo slow, pages cannot be displayed nearly every time ,very very frequent disconnections is awful.
Can't see how customer service will improve by cutting so many jobs
Thanks again
Sue