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Old 09-04-2004, 22:42   #12
stewie
Inactive
 
Join Date: Oct 2003
Location: Lancs
Posts: 9
stewie is an unknown quantity at this point
Re: NTL not accepting cancelation!

WELL what fun we`ve had with NTl and this account... as you can see it`s been going on since LAST YEAR and we now think it`s been sorted out...

in march we got a bill £40+... went to trading standards... and HOUR later, they told them the account HAS now been cancelled.. and it was a "computer fault" as to why it was still going on,

BUT!!! begining of APRIL we got a NEW bill for £14.99. .. again went to trading standards... they had no record of the previous chat with them, and was told the £14.99 was for BROADBAND!! and didn`t understand why there was a credit of over £40, they then said "ok the account it closed" later that day got a phone call.. asking when would be best to INSTALL cable!!! told them where to shove there cable!!

BTW sent over 20 emails to Aizad.Hussain so far NOTHING!!! and none got bounced back, so he got them!

there, just thought i`d put an end to this saga with them.
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