[Peter]

Originally posted by fraz
I really dont see what the big issue is about the service provided by AOL & the service provided by ntl. Theyre different proiducts with their own price structures and their own T&Cs. If you don't like one then change supplier.

Put it another way if you had ADSL via <INSERT ISP NAME> would you complain to BT about <INSERT ISP NAME> 's T&Cs etc or would you just find another provider. Do BTs customers complain about <INSERT ISP NAME> getting better standards of customer service than BT provide ?? Somehow I doubt it

From what I can see ntl are simply providing the hardware to allow other ISPs to offer a broadband service in exactly the same way that BT provide the lines that allow you to have a choice of ISPs. If package A has more desirable features than package B then you know what to do

To be honest this sort of debate would probably be better suited to a generic cablemodemhell site rather than here as this is a forum about ntl products isnt it

Obviously you miss the point.

AOL is offering a service on NTL's network, this is the network which NTL imposed a cap on to stop excessive users. Now, AOL users will be taking up that bandwidth and more because they have no cap, it also seems the cap was introduced to open up some more free bandwidth for AOL users. So, in other words NTL have screwed us in every possible way to make the deal more appealing to AOL, I'm sure the offer of a few million pounds from AOL is enough to treat us like this.