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LostintheNW · 09-04-2004, 20:43

Just wondering NTL say we have to give them 30 days notice to cancel our subscriptions - yet the price rises are due in May, and we get our next bill on 6th May - no info on this crap price rise business in our last bill - so if the prices are raised and we canel we have to pay a month on the new charges, even though their terms and conditions state you can cancel if the prices go up - where is our 30 days notice? - useless ******s they are - if the prices are going up then everything is being cancelled - no way will I pay anymore than I am for a substandard service that we get at the moment - and yes I have called them about it but nothing ever gets sorted out!!

09-04-2004, 20:43	#309
LostintheNW Inactive Join Date: Jun 2003 Location: Jakes Bed but also in Manchester Age: 48 Services: Plenty thanks Posts: 644	Re: Price increase Just wondering NTL say we have to give them 30 days notice to cancel our subscriptions - yet the price rises are due in May, and we get our next bill on 6th May - no info on this crap price rise business in our last bill - so if the prices are raised and we canel we have to pay a month on the new charges, even though their terms and conditions state you can cancel if the prices go up - where is our 30 days notice? - useless ******s they are - if the prices are going up then everything is being cancelled - no way will I pay anymore than I am for a substandard service that we get at the moment - and yes I have called them about it but nothing ever gets sorted out!!