Quote:
|
Originally Posted by Stokiemike
Hi i havent been able to get connected to broadband now 4 about 5 weeks really doin me haed in tech support is crap waste of time. Was wondering if any one had any ideas i could try?
The problems is the middle light keeps flashing and will not pick up the connection for the bb. I have checked the signal strenght and it seems they are all fine expect for one could this be my problem and wot can i do?
|
If the middle light on your set-top-box keeps flashing, then it is an NTL problem. Either the interactive (including broadband internet) feed has a fault, or the stb itself is faulty.
*EDIT* Before contacting NTL, and assuming you haven't tried this....
Power down the STB, then remove the smart-card. Check the connections are clean, then plug it in again and power up.
If this fails, get in touch with NTL and report a fault.