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Originally Posted by asdf
That post wasn't inaccurate at all. She said that you'd have to pay for maintenance, which is true. She didn't say that the boxes WOULD break down. Nor, did she say that ntl's boxes WOULDN'T break down!
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Yes it is inaccurate. The post suggests that free installation is a standard part of the NTL service - i.e. something everyone gets and always will. This is clearly not the case.
On top of that - by going on about how NTL pay for installation (and thus how Freeview don't) it suggests Freeview is expensive to install. Whilst it may be true that orangebird needs an aerial upgrade to receive all Freeview channels, this is not true for many people. I.e. Everyone I know has had a zero installation cost for Freeview, and even with a crap aerial you should get quite a few channels.
NTL installation is NOT included unless you get a special offer - i.e. it is not free as standard or forever. Even if you do get a free install offer you can still end up paying if the install is complicated.