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Old 09-04-2004, 03:26   #1
Fred Flange
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Join Date: Apr 2004
Posts: 17
Fred Flange is an unknown quantity at this point
'Orrible Week - Is it Just Me?

Hello All

Since returning from holiday last Saturday, I have not had one full days service on my NTL Dial Up.

I am getting frequent cut offs after a few minutes.

My data when it comes through is comming in batches of about 20/30KB then nothing for minutes.

I have sent emails to help@ntlworld.com and via the web page, I have telephoned customer service who promised to get back to me but didnt.

I have checked the Status Line and Status Page, both of which say there are no unresolved problems.

I have tied different PCs [2] , Modems [3], Operating Systems [ME and XP including a complete re-install of XP]on a NEW HDD], but all to no avail.

I have asked BT to test my line and turn my gain up.

There are short periods when all is OK for instance this afternoon for a couple of hours, but other than that it is absolute HELL.

Is anyone esle suffering from anything like this, or is it just me?

And can anyone offer any advice?

Kind regards

Fred Flange
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