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Originally Posted by stuey82
They said it could be a problem with my BT line. They said they will get in touch with them and have them run checks. That was over 2 weeks go. They advised me not to bother ringing back as they will sort it.
.... when I did ring I was in a queue for over 15 mins.
I miss my NTL broadband! lol (I'd never thought I would ever say that!)
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Ring BT & ask them what is going on-it's their line that is causing the problem, not Pipex.
I rang BT to get an explanation of why I couldn't have 1 meg DSL when Pipex said it couldn't be done. I got a detailed & satisfactory explanation from BT.
