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Re: Active connection but no Internet/Mail
The last time I saw an effect like this it was because of the BetterInternet spyware component (or something similar), which had wrecked Windows's winsock interface, so that no connection-oriented connections could be made. Pings were fine.
Unfortunately, while your PC is in this state, it is not possible for you to run the AdAware self-updater, whcih you really need to do. You might have an old definitions file.
Could you say what Windows version you run. Also, please check your Internet Options to remove any explicitly configured web proxies.
To eliminate some possibilities, please open a command prompt window, and type the command
ftp upload.ntlworld.com
and then paste back into this thread what messages this gives: this should check whether it is possible to make simple TCP connections or not.
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