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Originally Posted by towny
I am in Hemel and I'm not having any issues with disconnection or browsing speed. You may have to look a little closer to home for your solution. Have you contacted CS? The signal levels on your line might need adjusting or your SACM might be borked. I have had to contact CS for faulty broadband twice since I subscribed to the service, and, in that order, those were the problems. Neither of them are something NTL would know about unless you ask them to investigate.
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They know what causes the problem it is the Luton proxies which Hemel uses.
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Originally Posted by Pem
The Luton proxies are known poor performers - sadly NTL don't seem to be doing anything about them.
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