Quote:
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Originally Posted by Bifta
Just a word of warning, I used to have all my calls diverted from my home phone (BT) to my mobile and I had to foot the bill for the cost of the calls to it, someone is going to have to pay for the calls to your mobile, it won't be BT and I doubt they'll be able to palm it off on to the caller as there will probably be legalities involved with them charging people mobile rates on residential numbers.
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The 'diversion to your mobile' is service that BT offer in the event of a phone line fault now Bifta-yes, if you
choose to have those calls diverted, you pay for them, but if there is a fault then BT divert them for free.
Something ntl could/would never offer IMHO.
[Edit]-Found the link! 
Quote:
Keeping You Connected
As soon as you report a fault, we will immediately divert* all your incoming calls to an alternative fixed or mobile number, free of charge. We will also pay for the cost normally incurred for diverting incoming calls. You can retain the diversion service until we install or repair your service.
If we fail to keep to our promised times for repairing your service, we will automatically credit a rental rebate to your bill. As well as this, if your incoming calls are diverted to a mobile, we will automatically credit a call allowance to your bill, to contribute towards the cost of calls you make from your mobile. The rental rebate and call allowance is calculated on a daily basis.
* The diversion facility is not available to BT Pay&Call, In Contact Plus and Light User Scheme customers.
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Now
that's a guarantee.....
http://www.bt.com/customerservices/c...=our_guarantee
Something that ntl could only ever dream of offering.