@ Towny, I also got BB before SACM's were around.
My install was done over the phone when I rang them up 10 mins after an engineer friend told me that our estate was being switched on. The girl on the other end had to check if it was true, I was given my log on details and told what I equipment I needed (x-over cable and Ethernet card which I already had) and 30mins later I was on
.
Never had a chance to go SACM but I will eventually.