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Originally Posted by Ben
Could always sign up to there forum and post all that on there. They will love that   |
Hmm, they have a forum? ....
LOL
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Originally Posted by BBKing
Interesting thread, I'm pricing up a new system at the moment and went to Overclockers first as they're usually cheapest and have given me decent kit in the past. Bit perturbed to hear this so I went to overclock.co.uk instead and they're a bit more expensive, but are shortlisted for a best shopping website award, having come second in the 2002 poll last year. So I'll be sticking with them, I think, although they're pretty hardcore (no cheap RAM!).
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Good choice m8 (IMO
), I'd stay away from Overclockers if I were you....I wish I had
Maybe I've just been unlucky, & they're actually quite good normally...But every aspect of my experience with them so far has been utter crap, & I'm never going back.
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Originally Posted by Bifta
I think with overclock you pay for the peace of mind of decent customer service, lately though, it's getting a bit of a chore to get through to them on the phone (no queueing system), but they respond to email pretty well and are always very helpful even when it comes to RMA'ing stuff.
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Overclock sound better than Overclockers, from what you say.
I tried phoning again on Friday...spent half an hour on hold, before giving up. Not worried about the bill (I was calling from work, lol), but still v annoying. Emails take a while to be replied to as well.
Current situation:
Eventually got a reply to my barrage of emails the other night (I emailed support, techadmin, individual support staff, plus the "manager" email address & the MD's email address).
They are going to "get this sorted" for me.....