Hi,
I don't know if this is helpful or not but it sure makes me feel a bit better to get it off my chest (its not all bad though !)
I've had NTL installed for about 2 months now (Havering area).
These are my findings/thoughts (just my opinions)
Good:
The Digital TV service has been very good, the box has locked when using Interactive or looking up program details a couple of times and the new UK People channel was late starting - but mostly it has been good, picture quality is very very good.
Internet availability is also good, no downtime at all yet (Now I've said it !)
Bad:
Lots of site access problems - changing proxies always seems to fix it, but why should I have to bother ? for instance to watch BBC online news I have to usually switch proxies before it will let me have the 'fast quality' streams.
Broadband Plus - its nearly always unavailable for one reason or another whenever I try to access it - they certainly won't be getting my money while it remains so unreliable.
Newsserver - was brilliant - really good - for the last 2 days everything is awful again, totally unusable, so my money that would be spent on Broadband Plus will have to go towards a pay newsserver instead.
The cap hasn't been a problem, I've gone over 1 gig on the odd occasion (almost 4 gig one day !) but my normal usage is nearer 3-400 meg (mind you if more web sites worked properly....) so no warning letter on the doormat yet....
In summary I guess I'm half pleased
My personal wish list would be:
Get FX & Horror channel on TV
Extend cap to 5 gig (for those days when its needed)
Make the newsserver reliable !
Thats my lot
Ian