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Originally Posted by Russ D
OK! It's just that the notion of NTL getting this kind of thing wrong and ending up charging someone for a service when they didn't request it is hardly an unheard of concept....but your word is good enough for me  |
Last month it was brought to my attention that I was still paying for a second line although I cancelled it a year ago, I phoned last month, and they said it is now cancelled (again, assured me it wont be on this months bill) and they would refund me the money on to this months bill, still got the line and still paying for something I canelled last year, another phone call I think is needed, with a blazing row on the phone for not getting a simple cancelation correct.
ik