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ricke17 · 03-04-2004, 09:36

Hi,

I took up the offer of 3 months free Broadband Plus and it is due to expire today - I was supposed to receive an email offering for me to cancel it but this has not been received.

I phoned up good old C/S who were very unhelpful saying I should cancel online - but there is no option!!

HELP!!

Rick.

03-04-2004, 09:36	#15
ricke17 Inactive Join Date: Dec 2003 Location: Aldershot, Hampshire Age: 50 Services: Virgin Media 10megs, Virgin Media Sim Only Posts: 43	NTL Broadband Plus Hi, I took up the offer of 3 months free Broadband Plus and it is due to expire today - I was supposed to receive an email offering for me to cancel it but this has not been received. I phoned up good old C/S who were very unhelpful saying I should cancel online - but there is no option!! HELP!! Rick.