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brianlb · 02-04-2004, 10:28

I am currently receiving several hundred spam messages a day sent to my ntlworld.com address (a purely private, personal, non-commercial address -- I'm a retired public servant). I am forced to spend long periods of every day wading through all the spam in search of the occasional genuine message, wasting time that I can ill afford. If I am away from a computer for more than a couple of days, my NTL mailbox becomes completely unmanageable, overflowing with a thousand or more spams waiting to download. Many others must be having the same dismal experience.

Some of the spam I receive has been addressed to dozens of ntlworld addresses listed in alphabetical order, mine among them. This strongly suggests that someone has sold the NTL address lists to a spammer who has of course sold them on to other spammers, and so on by compound multiplication. There appears to have been a serious failure of security at NTL.

Other ISPs, including for example Yahoo (which, unlike NTL, is free), have installed reliable spam filters which they keep up to date and which identify and separate spam so that it can be checked at leisure and deleted. When is NTL going to perform the same essential service for its subscribers?

I also receive around a dozen virus-infected messages addressed to my ntlworld.com address every day. Again, other providers automatically scan all incoming messages for viruses and sidetrack those found to be infected. NTL simply passes them on, unchecked. NTL just can't, it seems, be bothered.

I live in the heart of south London and use NTL cable (since NTL has a total monopoly) for my telephones, digital TV and internet access. My NTL exchange has still not been enabled for broadband and NTL refuses to say when or even whether it is going to be upgraded. BT can't, or won't, supply broadband to my area, either. I'm stuck with dial-up.

When is NTL going to wake up? (I hope that despite having shamefully closed down the old nthellworld.com forum after buying it up in order to suppress it, someone at NTL has the wit to read messages here and get a sense of what is infuriating their customers... If so, why not post a considered reply to this message?)

Brian

02-04-2004, 10:28	#62
brianlb cf.member Join Date: Jan 2004 Location: London, UK Services: NTL digital TV and telephone; ntl dialup internet access, aw Posts: 18	NTL inactive on spam, viruses and broadband I am currently receiving several hundred spam messages a day sent to my ntlworld.com address (a purely private, personal, non-commercial address -- I'm a retired public servant). I am forced to spend long periods of every day wading through all the spam in search of the occasional genuine message, wasting time that I can ill afford. If I am away from a computer for more than a couple of days, my NTL mailbox becomes completely unmanageable, overflowing with a thousand or more spams waiting to download. Many others must be having the same dismal experience. Some of the spam I receive has been addressed to dozens of ntlworld addresses listed in alphabetical order, mine among them. This strongly suggests that someone has sold the NTL address lists to a spammer who has of course sold them on to other spammers, and so on by compound multiplication. There appears to have been a serious failure of security at NTL. Other ISPs, including for example Yahoo (which, unlike NTL, is free), have installed reliable spam filters which they keep up to date and which identify and separate spam so that it can be checked at leisure and deleted. When is NTL going to perform the same essential service for its subscribers? I also receive around a dozen virus-infected messages addressed to my ntlworld.com address every day. Again, other providers automatically scan all incoming messages for viruses and sidetrack those found to be infected. NTL simply passes them on, unchecked. NTL just can't, it seems, be bothered. I live in the heart of south London and use NTL cable (since NTL has a total monopoly) for my telephones, digital TV and internet access. My NTL exchange has still not been enabled for broadband and NTL refuses to say when or even whether it is going to be upgraded. BT can't, or won't, supply broadband to my area, either. I'm stuck with dial-up. When is NTL going to wake up? (I hope that despite having shamefully closed down the old nthellworld.com forum after buying it up in order to suppress it, someone at NTL has the wit to read messages here and get a sense of what is infuriating their customers... If so, why not post a considered reply to this message?) Brian