Cable Forum - View Single Post

mmm · 01-04-2004, 21:10

Well my billing is hopefully nearly sorted out, I did get a credit for 14.99 for March, but a rebill of 9.50 for the phone. For some crazy reason I now have to have 2 bills (which arrive in separate envelopes at the same time! I have just received a letter confirming that DD is now set-up on the CM account - but the letter was sent to wrong address! So nothing has changed at ntl - this takes me back 3 years to my first nt hell experience... because my postcode is not listed as having ntl the install was booked under the wrong postcode and manually changed. The cable was installed OK, but guess where the modem was sent! And it took 3 months and 3 DD forms to get DD set-up...

01-04-2004, 21:10	#16
mmm cf.geek Join Date: Jun 2003 Posts: 513	Re: Longest 12 months ever... Well my billing is hopefully nearly sorted out, I did get a credit for 14.99 for March, but a rebill of 9.50 for the phone. For some crazy reason I now have to have 2 bills (which arrive in separate envelopes at the same time! I have just received a letter confirming that DD is now set-up on the CM account - but the letter was sent to wrong address! So nothing has changed at ntl - this takes me back 3 years to my first nt hell experience... because my postcode is not listed as having ntl the install was booked under the wrong postcode and manually changed. The cable was installed OK, but guess where the modem was sent! And it took 3 months and 3 DD forms to get DD set-up...