Originally Posted by Web Junkie

Not so much asking for help but more asking if this has happened before.....
Got home from work on monday night turned on telly to catch up on the days events get the blue error box coming up saying my smartcard is not inserted correctly please re-insert and press the red button which i do (Strange bit here the smart card has never been removed from the day and hour i got the box)
Then done the usual things that you are asked to do when you call up tech support IE turn of box for a period of time then switch on again woth no effect whatsoever.
Then phone up support who told me to do what i had already done after a cobsiderable time of trying this and phoneing tech support an engineer is booked and should be arriving tommorow sometime but have been told that even when he does come and the problem still exists there is not a lot that he can do as it related to the smart card so has any other members experienced a simalar problem and if so what was the resolution.