"Have emailed ntl billing (no way am I going to try to phone) via ntlhome.com, 4 days have passed and all I get is an automated response. Well done ntl!"
Have there been any further developments on this?
I too have been on 64K since Aug 2002, at £14-99 a month plus telephone call charges. Due to restrictions in the billing platform, this was listed as 2 telephone lines.
With the recent introduction of a new improved (
) billing system, I now have 2 separate bills for much more then this, showing a telephone service rental and the other showing cable modem 150K.
I don't recall receiving any documentation telling me that 64K was going to end. How do I tell if my speed has been upgraded, especially since the service does not appear any faster?
What is the lowest priced internet access that can be obtained on top of a single telephone line?