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Originally Posted by Reaps^
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With regards to dealings with students, ntl generally find that they are at student properties for a 9 month period then return to their home address hence the reason for a 9 month contract. I beleive the reason why digital is not offered is because of the problem with uplifting the stb when the student moves out at the end the term (digital boxes are far more expensive than analogue and are more in demand). Students can get digital but they must move onto a 12 month contract, I know this because I have set up numerous students with digital but always under the 12 month contract. It could be that the CS person you spoke to noticed the student customer type on your account and assumed that digital could not be given but if you go through to the Upsell dept you should find them more helpful. Any problems and you can PM me your details if you wish.
