Cable Forum - View Single Post - Premium dial-up without knowledge

Simon Rochelle · 30-03-2004, 21:11

NTL will have no responsibility here. The numbers are dialled from your computer, from software that was downloaded while you surfed the net. It is unfortunate that you need to keep the line open as a fax line and thus need your dial-up modem installed.

Your only hope is to possibly record with a govemental organisation, maybe the police that the software was illegally installed on your machine without your knowledge, if you are able to make it a crimial case against the companies that put the software there, you may be able to claim the money back somehow, other than that. The bill will stick with ntl as your property dialled them numbers, ntl mearly billed you for making them calls.

30-03-2004, 21:11	#30
Simon Rochelle Inactive Join Date: Mar 2004 Posts: 32	Re: Premium dial-up without knowledge NTL will have no responsibility here. The numbers are dialled from your computer, from software that was downloaded while you surfed the net. It is unfortunate that you need to keep the line open as a fax line and thus need your dial-up modem installed. Your only hope is to possibly record with a govemental organisation, maybe the police that the software was illegally installed on your machine without your knowledge, if you are able to make it a crimial case against the companies that put the software there, you may be able to claim the money back somehow, other than that. The bill will stick with ntl as your property dialled them numbers, ntl mearly billed you for making them calls.