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Originally Posted by dusty
Thank you both for your replies, I have been to the web mail and cleared them, but the problem still exists. As for phoning NTL I am fed-up of spending money trying to get through, and they NEVER reply to emails.
I have written a letter of cancellation as I have had enough.
I know I have to give one months notice, but WHEN does this start. From the last day of the bill, or when they take it from your account? For example, my bill ends on the 8th of the month, so my last payment would be when?
Thank you again
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pity it didnt work then , as for paying to ring ntl , ring c.s. explain the situation and usually you will be put through to t.s. f.o.c.
