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Originally Posted by Neil
At the end of the day, why should anyone pay any company for a service that didn't work (for example) 3 out of the 4 weeks that they bill you for that month?
People don't mind the odd day here & there, but more than that & it becomes poor-the thing is with compensation is that it is (hopefully) like a punishment in that they will strive not to be in the same situation again.
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I agree, but I don't think that people should be asking for compensation at the drop of every hat. Asking for a refund for the service that you are not recieving is fine, asking for compensation becuase you have had to wait for (and let's face it he turned down the first appointment time) three days is not.