Quote:
|
Originally Posted by orangebird
I'm sure there's something in the T&C'S which states that ntl cannot be held liable for things like this as when you take ntl on, you do agree that it's not possible to supply a fault free service.[/B]
|
That is correct.
Quote:
Anyway, what is it with compensation these days???? That's what you're entitled to if you lose a limb due to medical imcompetance or something....not because you missed an episode of 24 ....
|
Not necessarily.....
Quote:
com·pen ·saà ƒâ€šÃ‚·tion ( P ) Pronunciation Key (kmpn-sshn)
n.
The act of compensating or the state of being compensated.
Something, such as money, given or received as payment or reparation, as for a service or loss.
|
At the end of the day, why should anyone pay any company for a service that didn't work (for example) 3 out of the 4 weeks that they bill you for that month?
People don't mind the odd day here & there, but more than that & it becomes poor-the thing is with compensation is that it is (hopefully) like a punishment in that they will strive not to be in the same situation again.