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Originally Posted by Scooby
So if a customer phones saying they have a BT caller disp phone and would like to have the service activated you think ntl should say sorry it won't work unless its one of the above list?
I don't think ntl should 'blag' other brands but a bit of honesty would help rather than saying only these phones will work, which simply is not true.
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No, I don't think that at all. And that's not what happened either Scooby, read the first post again....
The rep didn't have any info about other brands of phone, they did NOT say that it wouldn't work with any other phone.....