Cable Forum - View Single Post

MovedGoalPosts · 27-03-2004, 20:30

If you've told ntl that its still live, and they haven't acted on it, it's their problem. Just don't use it, and of course keep checking your bills from time to time to see ntl dont start to charge later on for something youv'e disconnected

Pull out the phone, that way if anyone tries to call the line who shouldn't be, they will get an unobtainable or engaged tone, either way it wont disturb you.

To be really safe, so that you have a record in case there's any comeback. Make sure the phone cancellation was confirmed to ntl in writing (if it wasn't do so now, by writing and confirming that after your cancellation, the phone is still live, and that you accept no responsibility for it). That way you don't have to rely o the oral comments of what the CS computers might say, when it's only a button press away for something to change.

27-03-2004, 20:30	#3
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 62 Posts: 15,868	Re: Phone Line Disconnection? If you've told ntl that its still live, and they haven't acted on it, it's their problem. Just don't use it, and of course keep checking your bills from time to time to see ntl dont start to charge later on for something youv'e disconnected Pull out the phone, that way if anyone tries to call the line who shouldn't be, they will get an unobtainable or engaged tone, either way it wont disturb you. To be really safe, so that you have a record in case there's any comeback. Make sure the phone cancellation was confirmed to ntl in writing (if it wasn't do so now, by writing and confirming that after your cancellation, the phone is still live, and that you accept no responsibility for it). That way you don't have to rely o the oral comments of what the CS computers might say, when it's only a button press away for something to change.