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Old 27-03-2004, 17:32   #192
Neil
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Join Date: Jun 2003
Posts: 6,058
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Re: Missing email - should I be worried?

Quote:
Originally Posted by Toreador
OK, email up the spout again, nothing new - but...
I've just logged onto my Webmail account, and there are three messages there. This morning, there were approximately 350!!
I'm hoping the missing ones will come back when the problems have been fixed - but this happened to me a couple of years ago, fewer emails involved, but they were lost permanently.
Any ideas? Other than 'find a new ISP' which is what I'll certainly be doing if the emails are gone forever
*Sigh*.......

Surprise surprise.....

Didn't take them too long to acknowledge the problem then...

Quote:
ntlworld Email service

27 March 2004 10:12

ntl internet customers on all packages may currently be unable to access some or all of their incoming email accounts, or may find that unread email and mail saved in webmail has temporarily disappeared.

This is due to a problem with one of our email servers.

Our engineers are aware and are working towards a resolution as soon as possible.
Please accept our apologies for any inconvenience this may cause.
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