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Originally Posted by Julian
OK... you obviously have a real problem with this machine thingy....
What would happen if you spent most of your day helping customers to use the machine?
Is it possible that the management would realise that the machine is not user friendly and do something about it?  |
The problem is, there is no problem with this machine. It is user friendly. You cant get anymore friendly!!!
My mum also came in later on that day. She had a Sony Stick. I told her to use that machine, within 2 mins she handed me the receipts. Simple.
I asked her how easy it was. She said it was fine.
The 7 other colleagues and my manager all agree that customers are just lazy when it comes to that machine.