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dh010447 · 27-03-2004, 10:07

NTL have stood me up twice now. Was sopsed to get cable installed last Saturday, but no-one turned up. Phoned CS about 7 times and i was promised that they were on their way each time. Phoned on the monday and rescheduled for the following Friday afternoon and took the afternoon off work. Guess what - same thing. After phoning them another 3 times, it turnes out I am not in a cable area. Why did somone not phone me and let me know? God knows.

Anyway - before i start ranting and raving, am I able to clame any compensation for my wasted Saturday, my lost 1/2 day holiday from work and the phone calles i made to CS from my mobile (not free from mobile)?

Any thoughts would be appreciated.

27-03-2004, 10:07	#1
dh010447 Inactive Join Date: Mar 2004 Posts: 11	Help NTL have stood me up twice now. Was sopsed to get cable installed last Saturday, but no-one turned up. Phoned CS about 7 times and i was promised that they were on their way each time. Phoned on the monday and rescheduled for the following Friday afternoon and took the afternoon off work. Guess what - same thing. After phoning them another 3 times, it turnes out I am not in a cable area. Why did somone not phone me and let me know? God knows. Anyway - before i start ranting and raving, am I able to clame any compensation for my wasted Saturday, my lost 1/2 day holiday from work and the phone calles i made to CS from my mobile (not free from mobile)? Any thoughts would be appreciated.