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Originally Posted by Stuartbe
You may find that the router is not letting dhcp acks in through the firewall. When the NTL DHCP server sends a packet via the ubr it gets nuked
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Remember that, in this case, the router itself is the DHCP client for the NTL servers, and it is not necessary for ICMP or DHCP procotols to get through to the LAN PCs. In fact, it would be an error if they did. So reconfiguring the router is unlikely to help.
In this reported case, a single drop after 20 days of service, we don't have enough information to ascertain whether it was a router problem at all. It might just have been a drop of the NTL service.