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Old 25-03-2004, 10:09   #13
threadbare
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Join Date: Nov 2003
Location: Wales
Posts: 459
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Re: Premium dial-up without knowledge

Quote:
Originally Posted by marc
There are 39 different numbers, all within a 6 day period.

I can see where you are coming from with regards that I installed software & it's therefore my responsablilty, but the software did not make any references that it would dial these numbers.

I did not dial the numbers, my computer did, send the bill to my computer!!

NTL will keep this scam quiet for as long as they can, after all, non-computer experts like me end up paying NTL huge amounts of money. Why should they tell unsuspecting people.

If I do not get some sort of result on this, all my NTL services will be cancelled, tv, phone & broadband, which is over £100 per month.

As far as I am concerned, they failed to inform me, the customer, of this potential hazard, as a result they are demanding over £360. GREAT SERVICE!!
no you are paying these dialler companies huge sums of money - ntl will have already paid them - you are just paying them back for the phone service that you have been using.

you have my sympathy i know many ppl who have been caught by it.

if the dialler software did not prominately state they were idalling premium numbers then you have case with ICSTIS. the best u can hope for is that they are banned from operating in the uk and maybe ICSTIS will fine them. chances are your will still have to pay your bill but it is worth a shot...

edit it is a scam but not ntl's!
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