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Originally Posted by marc
There are 39 different numbers, all within a 6 day period.
I can see where you are coming from with regards that I installed software & it's therefore my responsablilty, but the software did not make any references that it would dial these numbers.
I did not dial the numbers, my computer did, send the bill to my computer!!
NTL will keep this scam quiet for as long as they can, after all, non-computer experts like me end up paying NTL huge amounts of money. Why should they tell unsuspecting people.
If I do not get some sort of result on this, all my NTL services will be cancelled, tv, phone & broadband, which is over £100 per month.
As far as I am concerned, they failed to inform me, the customer, of this potential hazard, as a result they are demanding over £360. GREAT SERVICE!!
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I can understand your frustration Marc but it realy is not NTL's fault. If you are going to take this up with anyone it should be the dialing software producer..
NTL are not going to be able to drop the charges as they have paid the operators of the premium rate numbers !
I think that you should chase this with Oftel ect but not NTL !
How can they send the bill to your computer
