Re: Premium dial-up without knowledge
There are 39 different numbers, all within a 6 day period.
I can see where you are coming from with regards that I installed software & it's therefore my responsablilty, but the software did not make any references that it would dial these numbers.
I did not dial the numbers, my computer did, send the bill to my computer!!
NTL will keep this scam quiet for as long as they can, after all, non-computer experts like me end up paying NTL huge amounts of money. Why should they tell unsuspecting people.
If I do not get some sort of result on this, all my NTL services will be cancelled, tv, phone & broadband, which is over £100 per month.
As far as I am concerned, they failed to inform me, the customer, of this potential hazard, as a result they are demanding over £360. GREAT SERVICE!!
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