I've had Pipex now, about 6 or 7 monthes.. Connection's never been down once, never had any problems with it at all. Had to contact CS once, when I formatted computer and lost password, got through within a few minutes, and was off the phone happy within 5.
Agreed, you've had problems bifta.. Every company's bound to have a bad case here and there, and if it suits you to change.. So be it