gary_580

I did exactly that when i got broadband, i unplugged my modem. However NTL do have a point, you really ought to know what your installing and what your running on your computer even if its only from the point of view of if your running loads of rubbish it will slow it down.

Im not sure you can complain to anyone, you made those calls. NTL do not have a responsibility to inform you of changed calling patterns. Just think yourself lucky your not with BT and on a quarterly billing frequency