[marc]

Briefly,

I have just got ntl 150 broadband. I received my phone bill, which is usually around £30, and it was for over £400. ALL of the itemised calls from my 2nd line (old dial-up line) were premium rate service numbers.

I have now discovered that these numbers are all premium dial-up's. I knew nothing of their exsistance until now.

I can only put it down to getting broadband & my wife downloading Hotbar. I have since discovered that hotbar is spy/adware and tried countless times to delete it.

Anyway, getting back to the NTL bill, I feel I am a victim of fraud, my computer, as a result of this software, was dialling these numbers without my knowledge or consent. NTL are saying it's my fault, I should have known about this. I said they should have made me aware of it! verbally when I upgraded from dial-up & also when installing the broadband software.

Let this be a warning to you all, if possible, disconect your phone line from your computer (I use my computer as a fax too).

Let the battle commence....I am complaining to everyone I can, OFCOM, ICSTIS & ISPA.

I will keep you all informed, If anyone has similar experience or can help in anyway that would be great.