(Proppin', thank you for all your posts on this and other forums. It's good to have contributions from someone who's really involved in what's going on. Any time I type 'you', I mean 'ntl' - don't take it personally!
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Originally Posted by Proppinupthebar
You are being kept informed honestly of the plan on a week by week basis. What advantage does knowing your particular date weeks in advance give you? If a plan was published and couldn't be kept to then I'm sorry but many people would slate us. Theres confidence in the code, and the delivery method.
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Disagree - I'm being kept in the dark about the plan, except for what ntl choose to drip-feed on a weekly basis. I too work in a software delivery job; commitments are given to customers, and are met (almost regardless of cost). I want ntl to commit that they're going to deliver this upgrade to me, before they run out of steam or money and leave me without it. Delays to a plan are ok, abandonment of the plan would not be.
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Its easy to criticise when you don't understand the impact on other equipment of rolling out the software. Some regions are larger than others and the impacts on other equipment vary across regions and hardware versions.
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Sorry, but that's ntl's problem, not mine. I can only presume it has been included in the plan.
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Sky don't announce dates for software upgrades and as far as I know neither do Telewest.
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This isn't just a software upgrade, it's "a major improvement to our digital TV service", to paraphrase an ntl release posted somewhere. You'd think ntl would want the world to know about it.