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Bifta · 24-03-2004, 20:54

Over the last 4 weeks now I'm having all sorts of bother with my Pipex connection, there used to be a time when I'd recommend them to everyone, however, things have changed:

1) It took them 3 weeks to respond to a problem I reported
2) When they did respond they sent a completely retarded message via email telling me to try the "suggestion they gave me earlier" .. bizarre as I hadn't spoken to them about it previously
3) I'm unable to play ANY online games without major ping spikes and horrific packet loss
4) Their support dept. isn't open at weekends
5) The queue times waiting for support in office hours is nowadays akin to waiting for someone at NTL

I'd never advise ANYONE to go with Pipex now, perhaps they're over subscribed what with all the referring people are doing, if you want a decent ISP, I'd recommend Zen, at least their staff give off an air of efficiency. I'll be migrating my connection over the them at the earliest opportunity.

24-03-2004, 20:54	#1
Bifta Inactive Join Date: Jul 2003 Location: Eglinton, Co. Derry Posts: 7,640	Pipex have turned completely crap Over the last 4 weeks now I'm having all sorts of bother with my Pipex connection, there used to be a time when I'd recommend them to everyone, however, things have changed: 1) It took them 3 weeks to respond to a problem I reported 2) When they did respond they sent a completely retarded message via email telling me to try the "suggestion they gave me earlier" .. bizarre as I hadn't spoken to them about it previously 3) I'm unable to play ANY online games without major ping spikes and horrific packet loss 4) Their support dept. isn't open at weekends 5) The queue times waiting for support in office hours is nowadays akin to waiting for someone at NTL I'd never advise ANYONE to go with Pipex now, perhaps they're over subscribed what with all the referring people are doing, if you want a decent ISP, I'd recommend Zen, at least their staff give off an air of efficiency. I'll be migrating my connection over the them at the earliest opportunity.