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Originally Posted by MovedGoalPosts
Only recently when I had something direct from CD-WOW sent by standard mail, I got stung for the duty. Made the whole thing much more expensive than if I'd bought from the high street.
Anything over £18.00 exceeds the personal import value, and runs the risk of duty.
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True.
Although with DVDBoxoffice, everything I have ever had sent from them via the free shipping option has got through without me having to pay VAT & import duty. I think it's as they seem to often send things to you indirectly, rather than directly from Canada (e.g. most of the stuff I have ordered from them has actually been shipped to me from, IIRC, London).
Also depends on if the shipper actually puts the true value on the declaration. Couriers like DHL & so on always tell the truth for the value, & so with them you have a greater risk of being caught out by Customs for duty.