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Old 24-03-2004, 18:38   #45
IanGuy
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Join Date: Jan 2004
Services: V+, 2nd STB, Virgin Phone, Virgin 20mb
Posts: 277
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Re: Stb keeps freezing,can a P2P do this

Engineer came out today said may be a problem with the box on my house, so he fiddled about with that went away. I carried on my 400mb download. 100mb through it all off

Another call to NTL, said would send engineer out tomorrow again same time.

Off for 2 hours, next thing it comes back and an actual call from NTL! What is this!? Customer services actually phoning the customer for something other than sales? BELIEVE IT. They said the main box in my area was vandalised and has now been fixed. It has been like this for months!!! Why didnt they do anything earlier? I'm just happy now though that i can download with peace of mind.
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