[Reaps^]

Originally Posted by Tristan

There is a special student deal whereby you get a 9 month minimum contract rather than 12 (as the usual length of a lease on a student house is 9 months). This is for analogue TV only, however.

If you're going to be able to fulfil all 12 months of a standard contract, I can;t think of any reason that NTL wouldn't want you to have it...

Exactly,

let me paste my thread from ocuk.

I am annoyed.

Just cos im a student, I cannot get 'digital TV', but only the Analogue TV in my area where I live.

After hours of thinking of what to decide to get, I came out with... getting Digital Cable TV - Base Pack. (1 month free trial of the family pack - no installation fees).

I was happy talking to the guy over the phone, he said seeing as i'm a student, I have to get my parents to make the purchase. I said "ok i'll get them to do that", he gives me an installation date and all I have to do is cancel my installation of Analogue (dont ask) and then it'll be fine.

Today, I phoned up NTL CS, who then sent me to their sales department and stated, cos im a student "I cant get Digital..."

I asked why students are not allowed, they didnt really know, only that us students only have a 9 month contract. I said thats nothing to worry, i'll take out a 2 year contract if you like, just sign me up as a normal customer. I then got sent over to another department to 'switch' my account. but I told them the scenario, and they said cos i was in a student 'area' (which is on a main street in swansea, definitely not just for students) that I couldnt switch my account. (WTF??). So after being informed that my digital was getting installed on the 2nd april, I now get informed a week later that I cant have it? Do NTL just like to **** you around?

I spoke to 8 different people from 2 departments. They kept chucking me from one to another. I eventually got sick of it and told them firmly that Im sick of getting chucked between 2 departments. and asked them to confirm what i've been told.

I can only get analogue TV now. Not entirely happy with that, which im assuming someone who lives directly across the road with me can have digital (non-student of course).

Why are students treated this way? I was already paying £35 a month for 1mbit, why does an extra £18 make any difference?

Anyway, thats my rant over. Ur opinions? [img]Download Failed (1)[/img]