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Originally Posted by KenK
Then again, ntl could be open and honest with their customers; publish a plan, then keep us informed about any delays and the reasons for them. 
IMO, not doing so now - after 3 or 4 apparently successful roll-outs - shows a lack of confidence in their own product and/or their own ability to deliver it. Based on the Jan '03 debacle, ntl have been working on this for about 18 months now. Surely they're confident that every bug or incompatability has been dealt with?
Other companies would have been advertising something like this for weeks by now.
It couldn't be any worse than the one ntl has at the moment. |
You are being kept informed honestly of the plan on a week by week basis. What advantage does knowing your particular date weeks in advance give you?
If a plan was published and couldn't be kept to then I'm sorry but many people would slate us.
Theres confidence in the code, and the delivery method.
Its easy to criticise when you don't understand the impact on other equipment of rolling out the software. Some regions are larger than others and the impacts on other equipment vary across regions and hardware versions.
Sky don't announce dates for software upgrades and as far as I know neither do Telewest.