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SB3100 · 23-03-2004, 11:51

TS told me that the problem with the Coventry Staff Birm War area's is that the service has been over subscribed and they are in the process of balencing the distribution, but do not think there will be much improvment untill towards the end of April, they suggested that I reduce my 1Mb service to the lowest option available, then I am not paying NTL for a service I am not getting.

As of Friday last I have cancled my service with NTL and moving onto BT (line installed 27th) Maybe ADSL a week after that, I know that BT's ADSL dont have a good rep, but as far as I am concerned now NTL can stick their service where the sun dont shine, after 5 years of at time diabolical service I have decided enough is enough, even now with arranging things with BT, their CS was unavailable to take my calls, given an option to either hold or leave a contact number for then to ring me back on, no word of a lie they have rang me back within 10 min of hanging up, what do we get with NTL a frikkin engaged tone, the amount of times I have tried to contact NTL CS and just had to give up, they say they have started to make a profit, maybe they should invest some of that profit in making it possable for their customers to make contact with them.

23-03-2004, 11:51	#59
SB3100 Inactive Join Date: Mar 2004 Posts: 9	Re: [Merged] Birmingham Area. TS told me that the problem with the Coventry Staff Birm War area's is that the service has been over subscribed and they are in the process of balencing the distribution, but do not think there will be much improvment untill towards the end of April, they suggested that I reduce my 1Mb service to the lowest option available, then I am not paying NTL for a service I am not getting. As of Friday last I have cancled my service with NTL and moving onto BT (line installed 27th) Maybe ADSL a week after that, I know that BT's ADSL dont have a good rep, but as far as I am concerned now NTL can stick their service where the sun dont shine, after 5 years of at time diabolical service I have decided enough is enough, even now with arranging things with BT, their CS was unavailable to take my calls, given an option to either hold or leave a contact number for then to ring me back on, no word of a lie they have rang me back within 10 min of hanging up, what do we get with NTL a frikkin engaged tone, the amount of times I have tried to contact NTL CS and just had to give up, they say they have started to make a profit, maybe they should invest some of that profit in making it possable for their customers to make contact with them.