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Originally Posted by orangebird
No, it's not. Unless someone from CS pops up to give you another address, send it to Customer Payments, ntl, Wharfedale Road, Winnersh, Wokingham RG41 5TZ.
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Can anyone confirm? It's not that I don't trust your advice, orangebird, but I've had issues with this before. I send a payment to an address they give me with my bill, they cash the cheque but refuse to acknowledge that I paid the bill.