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Originally Posted by Tezcatlipoca
I've used them loads for R1 DVDs over the past 4 years or so, & have also recently used them for a couple of games too.
The *only* time I was ever stung with import duty & VAT was one time when I chose to use DHL for delivery instead of the free airmail delivery.
Items are generally sent out within a day or two, unless they're not in stock. Delivery (via free airmail) can take from 1 to 2 weeks, usually only 1.
They provide an excellent service, & I highly recommend them.
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Only recently when I had something direct from CD-WOW sent by standard mail, I got stung for the duty. Made the whole thing much more expensive than if I'd bought from the high street.
Anything over £18.00 exceeds the personal import value, and runs the risk of duty.