had problems with disconection/tv freeze for about a year. numerous ntl technicians came out twiddled a few wires and the like ..all to no avail ,however one came out the other day changed my box went to end of road to check also the box on front of house....and its now 5 days and havent had any probs yet.................when he had finished he left his mobile number and told me he would come out any time of day if i had any more probs.......so not all technicians are that bad
