Originally Posted by confused

i am in reading berkshire. i didnt tell tech support about the lights because i only noticed it after i had spoken to them and the conversation was left with the usual "someone will call you to arrange an engineer visit". suffice to say that was on thursday and so far no one has contacted me which means im looking at thursday at the earliest before anyone will come and look at it. do you think it is worth another call to mention whats going on when i power off or will it just get the same response?