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Originally Posted by Neil
I know you did Chirpy, I was just highlighting the issue of how important it is to ringntl about these matters.
For example-if 10 peeps posted here saying they had spoken to <insert name> at Tech Support, then you phoned up & they said no one had reported it, you could prove they were bull$hitting you.  |
no you wouldn't those 10 ppl would need to have spoken to the same tech! if each tech escalated the problem thru the proper channels and fault was raised then an agent said no one else had reported the fault then he is either full of BS or isn't aware fo the fault.